Hello,
I was, until recently, a student, and my school provided me with a Trados Studio 2022 trial for a year with my university email address. That address is soon going to expire, and I have certifications on there that I would like to keep. However, I already have an account with the email I want to purchase a license with for my freelance job - this one - so I would like to merge the two accounts to keep everything under this one.
I hope someone can help me with this issue. Thank you.
-Anna
I have linked your current address with the university address account. Unfortunately your certificates are still linked to the university e-mail address. However, you can still use the university address to log in (even if you don't have access to it, as long as you don't forget your password). Please let me know if you can access your account.
Please let me know if I may delete the extra empty account you created with your current e-mail address. If you have any questions or encounter any issue, please come in chat https://www.trados.com/contact-us/ so we can discuss this.
Kind regards,
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
That solution works for me, thank you - as long I don't lose access, it doesn't matter. I can login with no issue it seems, so it's all good on my side.
That solution works for me, thank you - as long I don't lose access, it doesn't matter. I can login with no issue it seems, so it's all good on my side.
Translate
