How to re-activate the Trados Studio 2022 SR2 license after having returned a loan license?

Question

Dear support team,

after having returned a loan license, Trados would not let us re-borrow the license. So we disconnected Trados from the license server. As a result, the product activation of Trados is now requesting us to reactivate of the license itself by entering an activation code.

What shall we do to reactivate our licence for the Trados Studio 2022 SR2 product?

Please re-activate our license ASAP, to avoid further delays in deliveries.

Your quick support is highly appreciated
.

Elisa Maxim · Answer

Raissa Kaben We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00861183 .

Elisa Maxim | RWS Group

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Trados Portfolio > 2. Licensing and Installation

How to re-activate the Trados Studio 2022 SR2 license after having returned a loan license?