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We were trying to active our licence again, and it says:
Activation failed.
Referencia a objeto no establecida como instancia de un objeto.
We are also not able to enter https://oos.sdl.com/asp/products/ssl/account/ anymore
We were trying to active our licence again, and it says:
Activation failed.
Referencia a objeto no establecida como instancia de un objeto.
We are also not able to enter https://oos.sdl.com/asp/products/ssl/account/ anymore
Unfortunately we are currently experiencing issues with the system, the technical team are working on it and we hope to have this solved as soon as possible
We apologize for the inconvenience and please retry accessing your account in a few hours time.
Kind regards,
Elisa Maxim | RWS Group
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Many thanks for your prompt reply, Elisa.
Barbara Lavitola We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00861425 .
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Now it appears as Login for this product key has been restricted. Contact the system administrator for assistance
Dear Elisa, we still have the problem.
We are a translation agency and we urgenty need to have it solved. Please help.
