Hello!
I recently formatted my computer and didn't deactivate my Trados Studio 2021 license before that. I cannot do it anymore now, I tried it several times on my SDL platform account, but it always ended up with an error message showing up. I also tried to reinitialise my license, i also got an error message.
Can you please help?
Raphaël Parès We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00862193 .
Elisa Maxim | RWS Group
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