As I bought a new laptop, I deactivated the license of the Trados Studio 2019 on the old laptop. And then I visited my account and license page, but Reset License button only brings an Error page repeatedly. I think I have nothing to do on my side but want to see that the button works normally. (And then I will be able to my own license on newly installed Trados Stuido). Please help me.
Levi Ryu We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00862232 .
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