Hi,
I need my license "reset" as my laptop thinks I need to activate, but my license on portal shows already in use.. I have no way to force a deactivation in order to re-activate on my laptop.
Please need urgent help.
Thank you,
Steve K.

Hi,
I need my license "reset" as my laptop thinks I need to activate, but my license on portal shows already in use.. I have no way to force a deactivation in order to re-activate on my laptop.
Please need urgent help.
Thank you,
Steve K.
Steve Katsoulis We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00862512 .
Ana Sabo | RWS Group
___________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Steve Katsoulis We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00862512 .
Ana Sabo | RWS Group
___________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub