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I have upgraded from Trados Studio 2019 to 2024 but cannot insert the activation code in 2024. My account page says my license for Trados Studio 2024 Freelance is already in use.
I also tried to deactivate the code, but it failed repeatedly.
I have upgraded from Trados Studio 2019 to 2024 but cannot insert the activation code in 2024. My account page says my license for Trados Studio 2024 Freelance is already in use.
I also tried to deactivate the code, but it failed repeatedly.
Megumi Torizuka We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00862710 .
Megumi Torizuka We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00862710 .