Hello,
I have 2 desktops and 1 laptop and I have a license with 2 activations.
I am on holiday with my laptop and I forgot to deactivate one of the 2 other activations on my desktops.
Product: SDL Trados Studio 2021 Freelance Plus
How can I get the code?
I tried the offline deactivation: I got the Deactivation Authorization code, but no Deactivation certificate.
Any idea?
Thank you
Violetta
Violetta Maria Moscariello We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00863400 .
Violetta Maria Moscariello We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00863400 .
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