Dear team,
I just purchased a licence upgrade but I have difficulties with running the new license. I cannot deactivate the old license in Trados. I have already deactivated it online in my account, but in the desktop app I cannot do it, I am getting an error.
Many thanks in advance for your help.
Best,
Lucia
Deactivating Trados 2022 is not mandatory. Trados 2024 can be installed from your account, Products and Plans - Downloads. The activation code is in Products and Plans -Licenses https://oos.sdl.com/asp/products/ssl/account/mylicenses/licenses.aspx
Kind regards,
Elisa Maxim | RWS Group
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