Translate
Upgraded laptop to win 11, downloaded latest file from our account. Instalation complets successfully, but app will not open. Throws an error everytime.
Upgraded laptop to win 11, downloaded latest file from our account. Instalation complets successfully, but app will not open. Throws an error everytime.
Hector Baraona We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00863938 .
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
I can appreciate that Elisa, however I have been a Trados corporate customer for +30 years. Have purchased 100s of licenses for several global organizations. I expect my licensed products to work when we upgrade a PC or Laptops.
I can appreciate that Elisa, however I have been a Trados corporate customer for +30 years. Have purchased 100s of licenses for several global organizations. I expect my licensed products to work when we upgrade a PC or Laptops.