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Hello,
I'm trying to activate my trados account.
But it keeps failing. I think I found the solution but now I cannot reset my account.
Since I already reset too many times.
Can you help me with reseting the account first?
Thank you.
Hello,
I'm trying to activate my trados account.
But it keeps failing. I think I found the solution but now I cannot reset my account.
Since I already reset too many times.
Can you help me with reseting the account first?
Thank you.
Thank you for reaching out to us.
Please advise do you still need assistance with this inquiry?
Looking forward to your reply.
Best regards,
Ana Sabo | RWS Group
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Hi, sorry for really late reply.
I still need assistance.
Thank you :)
Can you explain what you mean by your account? Is your problem just that you can't get in because you forgot your password?
Paul Filkin | RWS Group
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Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
No I have a license code.
The thing is I can't reset my license, since I have made a lot of reset recently.
There was a problem with my computer and I reinstalled trados a lot of times without deactivation.
I didn't know there's a limit with resetting license.
Hyerim Byun We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00876637 .
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thank you for your help :)