After installing a PCI network card, SDL Trados Studio 2015 showed a window saying my license was expired

Question

After installing a PCI network card in my computer, SDL Trados Studio 2015 showed a window saying my license was expired. I had to activate the Studio 2015 using my second activation of my Freelance Plus license. My SDL account now shows two activated copies while I only have one activated copy. How can I correct this? 
 
 EDIT ON OCTOBER 22, 2015: When I launched Trados today, it showed me once again a window asking to activate my license! Since I have no activations left, I cannot use Trados anymore while I have many projects pending. This is an absolute disaster and a complete nightmare! For some reason, Trados is asking me each day to activate it. Could you please get back to me as soon as possible?

Denise Baldwin · Answer

Hi
Please log a ticket with support and somebody from the licensing team will be able to help you.

Please go to:
http://kb.sdl.com
Select the tab that says “Solution Finder”
Select “Licensing Problems”
Select “I use SDL Trados Studio /SDL Passolo – 2015
Then select “I need to have my license reset”

If you are using Internet Explorer 10 or 11 please read the following:
http://kb.sdl.com/kb/?articleID=4587#tab:homeTab:crumb:7:artId:4587

Thanks
Denise

Trados Portfolio > 2. Licensing and Installation

After installing a PCI network card, SDL Trados Studio 2015 showed a window saying my license was expired