Hi! I want to upgrade from Studio 2017 Professional (Network SN) to 2022. I am using the license manager to deactivate the old 2017 licenses so I can upgrade, but it does not seem to work. My old licenses remain activated. How can I deactivate them and activate my new version? Many thanks in advance!
Corina Hay We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00865092 .
Ana Sabo | RWS Group
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