Hi,
I would like to deactivate:
xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
I have already tried deactivating it offline but I am experiencing the error below:
The forum automagically stripped your activation code, and I manually obfuscated it in your image:
You must have overlooked that message, so please be careful. I'll log a case for you and the support team will be in touch to assist.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thanks Paul for your help and for drawing my attention about this.
Thank you!
Happy weekend!
Clarice M. We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00865214 .
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
You're welcome... and this would also apply to emails!! We know who you are because you have to log into the forum to post. I removed your email too.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thanks for your explanation and assistance!
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