Hello. My trados keeps showing this message: "Error de desactivación. No se ha podido conectar al servidor de activación. Compruebe la dirección del servidor de activación en la configuración del proveedor. Error en el sentido remoto: [403] Prohibido".
I haven't modified any settings. What can do? I need to desactivate the license on my laptop and activate it on my desk. Thanks.
My internet connection is ok.
Silvia Mestre We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00865284 .
Silvia Mestre We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00865284 .
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