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Installation problem

Hi
I have been trying to install the SR2 version of Studio on my laptop (Windows 10), but I keep getting the error message:

"An error occurred and the program was aborted. You can try running the program again but if the same problem repeat, please generate a debug (usually found in C:\ProgramData\SDL\Chainer\Logs) and contact support."

I have tried to delete the dependency files in the package folder and to deactivate my firewall. Nothing works. What should I do?
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