Hello,
Is it possible to deactivate offline a SDL Trados 2015 license?
My laptop's hard drive gave up the ghost before I could deactivate my license. Now that I have a new drive, I need to deactivate my license to reactivate it on the new hard drive.
Thanks in advance for any help.
Catherine Barteau We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00866400 .
Catherine Barteau We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00866400 .
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