Dear Team,
kindly need your assistance for activating my license in another device as i have changed my laptop. when i trry to activate the license in my new lap top i receive the below message. please see the attached.
regards
Sami Nadi We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00866477 .
Ana Sabo | RWS Group
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Hi and thanks for your reply. However, i have changed the email address used first to register here from sami.nadi@galans.ae into sami.nadi@gans.aero
So, could you please consider that?
looking forward to your response.
Regards
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