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Hi there, I need to install and activate Trados 2019 but I keep getting this Error message - Activation Failed Message - Could not connect to Activation server (403) Forbidden, can you please help me.
Hi there, I need to install and activate Trados 2019 but I keep getting this Error message - Activation Failed Message - Could not connect to Activation server (403) Forbidden, can you please help me.
Julien Laforest We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00866854 .
Elisa Maxim | RWS Group
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You've done the courses and still need to go a little further, or still not clear?
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I am having the same issue. And when I try to do an offline activation, every time I enter my activation code the window disappears and it says: "The requested service is not available: Sdl.Desktop.Platform.Services.ITelemetryService."
Please open a new thread to post about your issue, and I will open a case with the technical team.
Thank you!
Best regards,
Ana Sabo | RWS Group
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Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
I have the same problem, can you help me to activate?
Same advice as above, please create a new thread. We have an automated system based on the thread initiator and you are not Julien Lafrost.
Paul Filkin | RWS Group
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Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub