hello,
Trados 2021 free-lancer
Activation has been failed.
The offline code you provided via the leemock account did not work!
Currently
the app on my computer is not activated. but your licensing page says ACTIVATED.
I reset three times already and did the same thing three times. ALL FAILED.
Now, Even the option of reset is not allowed.
Sad,
yeonsook YUN We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00866898 .
Ana Sabo | RWS Group
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