After one week of failed attempts, a tech support that didn't helped much, I am still unable to activate my license for Trados 2024 Freelance. This is a extremely frustrating experience. I paid full price (which is not cheap), and would very like to have a working license I can use.
Also, why making your website so confusing, its almost like you don't want us to find help.
Jeremie Papineau-Labelle We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00867049 .
Jeremie Papineau-Labelle We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00867049 .
The issue was resolved as described in this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000018854
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