problem in transferring the subscription on a new PC

Hi, 

I would like to move my Trados 2022 subscription to my new PC. I deactivated Trados on my old PC but can't reactivate it on my new one. When I click on "activate" it says that I ended the number of devides I can activatemy subscription on.

Can someone help me? Have I miss any step in the deactivation?

Many thanks

Francesca

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