Can't use Trados 2024 Free Trial

Question

I have downloaded and installed the free trial version of Trados Studio 2024. But, when I open it ,a window pops up prompting me to activate a product licence. Since it's a trial version, I don't have and activation code. Can I find it anywhere? 
 When I click to close this pop up window, I get an other message saying that the licence has been deactivated and that Trados will be shut down. 
 How do I access the Trados Studio 2024 trial version?

Elisa Maxim · Answer

G. C. We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00867925 .

Elisa Maxim | RWS Group

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Trados Portfolio > 2. Licensing and Installation

Can't use Trados 2024 Free Trial