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Activation Issue

Behrang Sadighi

Hello,

I'm following up regarding an issue with the perpetual version of Trados 2024 that I purchased yesterday.

Initially, I was able to activate it successfully. However, when I tried to open it later, I reencountered the activation message and couldn't proceed with the activation process.

The message I receive when trying to activate it is: "No License is currently available for the specific activation code."

Can anyone assist me? I believe the support team should take responsibility for the products they have sold!

Regards
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    We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00868092 .

    Ana Sabo | RWS Group

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