Hi all,
I'm getting the error 1777 which means I can't deactivate quickly between my PC and laptop as I have to 'deactivate offline' and at present I need to do it several times a day.
If the CU1 betas had a separate temporary license as they used to, I wouldn't have noticed as I'm working in the betas.
Many thanks in advance!
All the best,
Ali 
Alison Field We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00869005 .
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thank you Paul , you're a hero!
I'm not... but the support team are!!
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hi Paul
I was in such a tizz earlier because I desperately wanted to get a job finished, that I didn't investigate this on the Support Gateway.
Just now, I searched for 1777 and found the following:
An error occured while requesting deactivation
I don't need to deactivate till tomorrow morning but I will see if I can apply the above 2022 solution to 2024...
Sorry if I triggered a case unnecessarily, I was panicking... It's amazing how all the smarts go out of one's head when one would have found a logical solution calmly for someone else!
All the best,
Ali
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