A would like to ask you about offline deactivation trought this guide: RWS Documentation
But your current support request form is not in conclusion with this guide and right when I select Trados Studio product it redirect me.
Could you provide mi the *.txt file mentioned in the guide tu deactivate our 3 licenses in SDL License manager please?
Kind Regard,
Michael
Michael Borkovec We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00869574 .
Michael Borkovec We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00869574 .
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