Related question:
My old laptop is no longer in use. In this case, do I need to deactivate the license? If yes, should I do it by clicking the "deactivate offline" button?

Related question:
My old laptop is no longer in use. In this case, do I need to deactivate the license? If yes, should I do it by clicking the "deactivate offline" button?
Michelle Ningyu We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00869714 .
Michelle Ningyu We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00869714 .