I am trying to move my license to a new laptop. I have deactivated the current license and reset the license. But while downloading the Trados I was asked to key in the activation code, that's when I received an error message.
Could you kindly help please?
Michelle Ningyu We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00869714 .
Michelle Ningyu We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00869714 .
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