Offline deactivation SDL Trados requires installation ID - any idea what it is? Thank you in advance.

Offline deactivation SDL Trados requires installation ID - any idea what it is? Thank you in advance.
Michelle Ningyu We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00869714 .