After I clicked on offline deactivation button, I received the following email from SDL. Do I need to do anything with the deactivation ticket?
Please find below your offline deactivation ticket.
This ticket can be used by your SDL Product to perform an offline deactivation
Offline deactivation ticket:
Michelle Ningyu We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00869714 .
Michelle Ningyu We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00869714 .
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