Dear Team:
While resetting (uninstalling and reinstalling) SDL 2022 I saw info that you do not have to remove activation if you do it on the same computer. Well, it did not work that way, and I lost the only activation for my desktop. Studio SDL 2022 invo

Question

Dear Team: 
 While resetting (uninstalling and reinstalling) SDL 2022 I saw info that you do not have to remove activation if you do it on the same computer. Well, it did not work that way, and I lost the only activation for my desktop. Studio SDL 2022 invoice No. 731885 on 29-Sep-2023. Please reset my only activation so that I could use the Studio again upon resetting the desktop.

Lucian Botezatu · Answer

Peter Gladysz 
 Hi Peter! 
 You can reset it yourself by accessing your RWS account under Products and Plans - Licenses. 
 Additionally, could you please provide details about any errors you encountered when attempting to open Trados after the reinstallation? 
 Regards, 
 Lucian

Trados Portfolio > 2. Licensing and Installation

Dear Team: While resetting (uninstalling and reinstalling) SDL 2022 I saw info that you do not have to remove activation if you do it on the same computer. Well, it did not work that way, and I lost the only activation for my desktop. Studio SDL 2022 invo