I'm trying to access the Inbox in the language cloud: https://languagecloud.sdl.com/. My RWS account was suspended so I cannot access it. I erased all cookies and restartes the computer, but it does not work. Do you know how to fix it?
This is the message i received: 401 Account is suspended.
languagecloud.sdl.com/.../business
TR_ID: 20240930093547_05741b99-1c3d-43b2-ac8d-e7d618f3bc05
María Bori We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00870451 .
Anca Stoian | RWS Group
María Bori We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00870451 .
Anca Stoian | RWS Group
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