Good Morning Everyone
I wanted to install my new Trados 2024 Licence (I bought a perpetual one), but the licence number is not listed in my account, so i can't activate it.
Did someone have the same issue?
Thanks!

Good Morning Everyone
I wanted to install my new Trados 2024 Licence (I bought a perpetual one), but the licence number is not listed in my account, so i can't activate it.
Did someone have the same issue?
Thanks!
Hello Lidia Calabrese
In order to have the 2024 license in your account you need to process the license upgrade from 2021 to 2024 as described in this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000001319
For Freelance licenses like yours it is not necessary to deactivate Studio 2021 before processing the upgrade.
Thank you,
Sorin
Thank you so much Sorin Perta!
Does it mean that if I have open projects (still in translation) in Trados 2021 the upgrade will be smooth and i can still work on it in Trados 2021?
The system says that the process is irreversible
Hello Lidia Calabrese
Yes, you`ll be able to work in Studio 2021 as long as you don`t deactivate your license and as long as your computer name and the hardware doesn`t change.
Thank you,
Sorin
Hello Lidia Calabrese
Yes, you`ll be able to work in Studio 2021 as long as you don`t deactivate your license and as long as your computer name and the hardware doesn`t change.
Thank you,
Sorin