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I am having too much trouble with my subscription. How do I upgrade to a full license so that I can use on 2 computers without problem?
Thank you
I am having too much trouble with my subscription. How do I upgrade to a full license so that I can use on 2 computers without problem?
Thank you
You cannot upgrade to/from a subscription. Also, there is no license with 2 activations, as we discontinued Freelance Plus. With both the Freelance subscription and the license you have one desktop activation and one cloud activation, via browser https://languagecloud.sdl.com/ if interested in purchasing a license, you could ask for a refund at trados[at]rws.com until the 13th of October, at the latest.
Kind regards,
Elisa Maxim | RWS Group
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Hello Elisa,
OK. Now that my subscription is up and running, which can accommodate only one user - what are my options if I need to have Trados for two users on 2 different laptops?
Is it better to buy another subscription for the 2nd user?
Please advise.
Thank you
If the second user is another person, then yes, he/she should buy a separate subscription/license.
If not, you can use the desktop version on one PC and the cloud version https://languagecloud.sdl.com/ on the other PC. Please note that these versions do not synchronize automatically, you would have to use the button "send to cloud/desktop". Please also note that with the cloud version you cannot use Multiterm, the apps, server-based TMs or open packages (sdlppx files) directly from it.
Kind regards,
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
That's very helpful Elisa.
I will look into it before making a decision.
Thank you again and you have been of great help!
Hi Elisa, Can I ask you another question? Can I switch my separation from one laptop to another? I am currently travelling and would like to use the subscription on another laptop and then when I am back to be able to switch it back to the original laptop.
Thank you beforehand for your assistance.
Yes, you can move your Subscription to another PC, just take into account that if you encounter an error message you have to follow these steps:
https://gateway.sdl.com/apex/communityknowledge?articleName=000013519
Also, note that all your projects and documents are saved locally and you will need to transfer them to your new PC manually. Trados Studio does not work as a file depository.
All the best,
Luci
Hello Lucian, Thank you for the prompt response. I will try it for sure.
Best regards,
Dharmen
Hello Lucian, Thank you for the prompt response. I will try it for sure.
Best regards,
Dharmen