I just updated from SDL Trados Freelance Plus 2021 to Freelance 2024. The system said the installation was successful. However the application does not open, neither via the Windows menu nor when clicking on the icon on my desktop. What can I do?

I just updated from SDL Trados Freelance Plus 2021 to Freelance 2024. The system said the installation was successful. However the application does not open, neither via the Windows menu nor when clicking on the icon on my desktop. What can I do?
Jacqueline Klemke We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00872493 .
Elisa Maxim | RWS Group
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