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Trying to update TradosStudio2024_18.0.0.1013 to TradosStudio2024_18.0.1.2259

Stefan Schumacher

Trying to update TradosStudio2024_18.0.0.1013 to TradosStudio2024_18.0.1.2259, I got an error, so I decide first to roll back to the older (actual) version of studio. Now I can't open the older version, so I can't deactivate the software. Trying to have an offline deactivation, I got only a deactivation ticket an now I need a deactivation certificate. How can I get the deactivation certificate? Can I install rightaway the actual version of studio2024 18.0.1.2259 or schould I install the former version 18.0.0.1013 and then update to the newer version?
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  • 0 in reply to Walter Blaser

    Hi Walter,

    That's what i did. But I first wanted to know if the plain 2024 version would install without problems, which it did. It is when I installed the update that Norton gave the ChainerHost flagging, (which it has never done in any previous version) and only after creating an exception for ChainerHost the installation of the 18.01 update continued and installed apparently correctly. But now when working with this version, it just closes randomly and I have to restart. One might say that this could make a good excuse to go have a cup of coffee, but after 5 or 6 times that makes a lot of cafeïne...
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