WHy can't I create a case from here, like I usually do?
ANd why does licensing no longer work? It was one of the best features of this software...
Michael Eleftheriou
WHy can't I create a case from here, like I usually do?
ANd why does licensing no longer work? It was one of the best features of this software...
Michael Eleftheriou
I informed the Help people that there was a problem with my license, which turned to Trial Version for no reason whatsoever. They reassured me that it would revert to the 'proper' license when the trial ran out. I didn't believe them, but didn't insist. Now I'm stuck on a Saturday night with a package that won't let me use it.
And there is no way through the labyrinth of FOrum shit to actually find an employee to sort out this mess I saw coming a month ago.
Unacceptable.
While you're waiting, try renaming this file, then restart Studio and attempt to licence your software again:
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
While you're waiting, try renaming this file, then restart Studio and attempt to licence your software again:
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thanks, Paul. I'll try that now.