Hi. I own a Trados Studio 2019 Freelance Plus license. I was using it on 2 computers. I deactivated it on 1 computer and I am not able to activate it on a new computer. I receive the following message: Activation failed. Could not connect to the activation server. Check the activation server address in the provider settings - The remote server returned an error: 403 (forbidden). I need help. Thank you!
Ana-Maria Vieru We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00872950 .
Ana Sabo | RWS Group
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You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Ana-Maria Vieru We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00872950 .
Ana Sabo | RWS Group
___________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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