I purchased a yearly subscription on 7 October, but it appears in my account as starting on 2019/11/08 and ending on 2024/11/29. When I downloaded Trados, I can only access the trial version, not my full subscription.
What steps do I need to take to access the full version? The trial ends on 4 November 2024.
Please follow the steps indicted on this article to activate your subscription: https://gateway.sdl.com/apex/communityknowledge?articleName=000013347.
Kindly let us know if you encounter any issues with the activation process.
Best regards,
Ana
Ana Sabo | RWS Group
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Thank you for the reply. I have followed the steps, but on step 4, no subscription appears linked to my account. Please advise what I should do.
Thank you for the reply. I have followed the steps, but on step 4, no subscription appears linked to my account. Please advise what I should do.
This issue has been resolved.
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