• State Verified Answer
  • Replies 3 replies
  • Subscribers 292 subscribers
  • Views 355 views
  • Users 0 members are here
Options
Related

Trados Studio 2024 does not launch after installing

Karen Chambers

I was running the trial version of Trados Studio 2024 while some issues with my subscription were being resolved. This is now OK, but subsequently I am unable to launch Trados. 

When clicking on shortcut or directly in application location, it fails to load. It starts to show the start-up screens and when it gets to "creating application window" it disappears and does not open.

I have already tried uninstalling and re-installing. 

I had downloaded the Language Weaver plug in and have now deleted it, as this was suggested in someone else's thread. 

I have raised the case with Gateway, but am posting here in case anyone has a solution over the weekend and I can catch up on time lost on my projects. 
emoji
Rate translation
×
Suggest better translation
×
Parents
  • 0

     

    Try a thorough cleanup and a repair.

    1. Uninstall Studio
    2. Uninstall MultiTerm

    Now manually delete these folders if they are still there (back up your TMs, Termbases, AutoSuggest Dictionaries and Projects first in case you make a mistake):

    c:\ProgramData\Package Cache\Trados\TradosStudio2024\
    c:\ProgramData\Package Cache\Trados\MultiTermDesktop2024\
    c:\Program Files (x86)\Trados\Trados Studio\Studio18\
    c:\Program Files (x86)\Trados\MultiTerm\MultiTerm18\
    c:\Users\%username%\AppData\Local\Trados\Trados Studio\18\
    c:\Users\%username%\AppData\Local\Trados\Trados Studio\Studio18\
    c:\Users\%username%\AppData\Local\Trados\MultiTerm\MultiTerm18\
    c:\Users\%username%\AppData\Local\Trados\Trados Studio\18\
    c:\Users\%username%\AppData\Roaming\Trados\Trados Studio\Studio18\
    c:\Users\%username%\AppData\Roaming\Trados\MultiTerm\MultiTerm18\
    c:\Users\%username%\Documents\Studio 2024\Project Templates\
    c:\Users\%username%\Documents\Studio 2024\Projects\projects.xml

    I think that's about it for a clean install. Then reinstall.

    Paul Filkin | RWS Group

    ________________________
    Design your own training!
    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

    emoji
Reply
  • 0

     

    Try a thorough cleanup and a repair.

    1. Uninstall Studio
    2. Uninstall MultiTerm

    Now manually delete these folders if they are still there (back up your TMs, Termbases, AutoSuggest Dictionaries and Projects first in case you make a mistake):

    c:\ProgramData\Package Cache\Trados\TradosStudio2024\
    c:\ProgramData\Package Cache\Trados\MultiTermDesktop2024\
    c:\Program Files (x86)\Trados\Trados Studio\Studio18\
    c:\Program Files (x86)\Trados\MultiTerm\MultiTerm18\
    c:\Users\%username%\AppData\Local\Trados\Trados Studio\18\
    c:\Users\%username%\AppData\Local\Trados\Trados Studio\Studio18\
    c:\Users\%username%\AppData\Local\Trados\MultiTerm\MultiTerm18\
    c:\Users\%username%\AppData\Local\Trados\Trados Studio\18\
    c:\Users\%username%\AppData\Roaming\Trados\Trados Studio\Studio18\
    c:\Users\%username%\AppData\Roaming\Trados\MultiTerm\MultiTerm18\
    c:\Users\%username%\Documents\Studio 2024\Project Templates\
    c:\Users\%username%\Documents\Studio 2024\Projects\projects.xml

    I think that's about it for a clean install. Then reinstall.

    Paul Filkin | RWS Group

    ________________________
    Design your own training!
    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

    emoji
Children