I'm having problems to deactivate a license for Trados Studio 2019. This message is displayed when click Deactivate button in the computer: Deactivation failed. Could not connect to the activation server. Check the activation server address in the provider settings. The remote server returned an error: (403) Forbidden.
What should I do?
Daniela Tiezzi We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00873953 .
Elisa Maxim | RWS Group
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