how to activate SDL Trados Studio 2017 Freelance Plus again on a new computer?

Question

Hi there, 
 I bought a SDL Trados Studio 2017 Freelance Plus and was able to use it in my old PC. Now I don&rsquo;t use this old PC anymore and am not able to deactivate the Trados in it. 
 Now when I tried to use Trados with my new PC, I downloaded SDL Trados Studio 2017 SR1 CU15 from https://oos.sdl.com/asp/products/ssl/account/mydownloads.asp 
 But when I tried to activate it with my code, it showed &ldquo;Activation failed. Could not connect to the activation server. Check the activation server address in the provider settings. &ndash; The request was aborted: Could not create SSL/TLS secure channel. 
 What can I do to use Trados in m y new PC? Look forward to hearing from you.

Elisa Maxim · Answer

Qianli Chen We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00876178 .

Elisa Maxim | RWS Group

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Trados Portfolio > 2. Licensing and Installation

how to activate SDL Trados Studio 2017 Freelance Plus again on a new computer?