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Hi,
I am unable to activate my license over the internet, so I tried to activate it offline. But it still doesn't work.
Should I deactivate it and do the offline activation again? Or is there another solution?
Thanks in advance for your help.
Sharon
Hi,
I am unable to activate my license over the internet, so I tried to activate it offline. But it still doesn't work.
Should I deactivate it and do the offline activation again? Or is there another solution?
Thanks in advance for your help.
Sharon
Ying Hsuan Lu We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00876266 .
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Ying Hsuan Lu We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00876266 .
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub