Studio 2024 - Activation code isn't working

Hi, I'm the only person who uses Trados in my company. My license was deactivated and I'm trying to get it working again. This is what I see, but I'm the only user and mine is deactivated. I tried entering the activation code anyways, and I see this error message. What do ı need to do? 

Trados Studio 2024 Professional license management screen showing 1 user, 1 in use, 0 available, order details redacted, activated until 18-09-2024 with no expiry date.

Trados Studio 2024 Product Activation window with an error message stating 'Activation failed. No licenses are currently available for the specified activation code.' with Yes and No options.



Generated Image Alt-Text
[edited by: RWS Community AI at 7:02 PM (GMT 0) on 8 Nov 2024]
emoji