Hi
The upgrade was done. I downloaded 2024.
I tried to activate 2024 with my license code. But 2024 said the code is not usable as in the attached.
Therefore, I've reset the code on RWS account and tried again.
However, it didn't work.
Could you please advise me what to do next?
Best regards,
Yukiko Kanemaki
Yukiko Kanemaki We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00876424 .
Elisa Maxim | RWS Group
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