I requested the license reset and I did three steps including renaming my file according to my instruction
in Case 00874470 - activation and deactivation.
Now I have managed to exit but I cannot acces to my Trados studio with the usual passoword/activation code that i had.
Tihana Grzetic Beljan We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00876518 .
Elisa Maxim | RWS Group
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