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I have a new computer, I tried resetting my licence twice but when I enter the licence on the software it does not work... However the licence gets "available" when I reset and "in use" when I put the code in...
I have a new computer, I tried resetting my licence twice but when I enter the licence on the software it does not work... However the licence gets "available" when I reset and "in use" when I put the code in...
Déborah Adler We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00876805 .
Anca Stoian | RWS Group
Déborah Adler We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00876805 .
Anca Stoian | RWS Group