Getting error 7673672 when attempting to activate license

I am getting an error in License manager as follows:

Error message in Trados License Manager stating 'No licenses are currently available for the specified activation code.' with an exclamation mark icon and an OK button.

License manager is showing:

License management table with a row labeled 'UNKNOWN' showing activation date as '110001 12:00:00 AM', 1 activated seat, 0 remaining seats, and a 'Deactivate All' button.

Have run the latest license manager installer on the server and restarted. This issue is since upgrading the license from 2021 Professional (Network) to 2024 Professional (Network)

Computer shows error 

Error dialog box titled 'Error' with a red cross icon, stating 'An error occurred while requesting a license. Click Retry to try again. Error ID: 7673672' and an OK button.

Thanks in advance



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[edited by: RWS Community AI at 11:55 AM (GMT 0) on 13 Nov 2024]
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