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Hi,
I'm a transator and I work on a Mac. I installed Trados Studio Freelance 2024 with the Subscription license on Windows 11 running on Parallel Desktop for MAC, but the one-month trial period, in order to buy a PC.
So, I have bought a PC running Windows 11 in order to transfer my Subscription license on the new computer.
When I tried to run Trados on the new computer, I have the message saying that I have reached the maximum number of registered devices on the cloud.
But unfortunately, I can not de-installing Trados on my Mac, because I have de-installed Parallel desktop (as the trial period had ended).
Could you please reset my account so I can use Trados on my new computer?
Best regards
Colombe
