How to get help with license issue?

Hi!

I Have no idea how to post onto the licensing problem forum, it does not show the +New or New thread option for me - do I need to join that forum somehow? I cannot find it through the menus either. I can just use the search to find single posts related to my problem, or use the direct link to license issues forum, but again, no possibility to post my own question there. All the threads I have read, don't give a solution, support just takes the case. 

I have spent hours navigation back and forth. 

I am losing my mind here - anyone willing to help? Thanks!

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